Payment Policy

At Shoeszone, we are committed to providing customers with a safe and dependable payment experience while shopping through our website. This Payment Policy explains the accepted payment methods, payment processing standards, billing procedures, and transaction-related terms connected with purchases made on our online store.

By placing an order on our website, customers acknowledge and agree to the terms outlined below.

Accepted Payment Methods

Shoeszone currently accepts the following payment options:

American Express (AMEX)
Discover
Diners Club
Google Pay
JCB
Mastercard
Visa

All transactions are processed through secure third-party payment gateways designed to protect customer payment information during checkout.

Payment Authorization & Verification

All orders are subject to payment approval and verification procedures.

Orders will only move into processing after successful payment authorization from the selected payment provider.

To help prevent unauthorized transactions, Shoeszone may review customer billing, payment, or shipping information before confirming an order.

Payment Security

Protecting customer financial information is important to us. Our website uses recognized security measures, including:

Secure SSL encryption technology
Trusted payment service providers
Encrypted checkout procedures

Shoeszone does not directly store full payment card details on its servers.

Currency Information

Payments made on the Shoeszone website are processed in the store currency displayed during checkout.

Additional fees related to currency exchange or international transactions may depend on the customer’s bank or payment provider.

Order Changes & Cancellation Requests

Customers may request order changes or cancellations shortly after placing an order.

However:

Orders that have already entered processing may no longer be modified
Orders that have already shipped generally cannot be canceled

Customers should contact our support team immediately if assistance is required.

Failed Payment Attempts

If a payment transaction is unsuccessful:

The order will not be processed
Customers may attempt checkout again using another valid payment method
Delays caused by banking issues or failed authorizations are outside Shoeszone’s control

Refunds & Payment Reversals

Approved refunds are handled according to our Refund Policy and Return Policy.

Refunds are generally returned to the same payment method used during checkout.

Refund timing may vary depending on banks, card issuers, or payment providers.

Fraud Prevention

Shoeszone reserves the right to delay, refuse, or cancel orders where suspicious or potentially unauthorized activity is detected.

Examples may include:

Inconsistencies between billing and shipping details
Unusual order activity
High-risk payment transactions
Failed verification checks

Customers may be contacted for additional verification if required.

Taxes & Additional Charges

Applicable taxes, duties, or service charges may be calculated during checkout depending on the customer’s location and relevant regulations.

Unless clearly stated otherwise, product prices displayed on the website may not include additional taxes or fees.

Chargebacks & Payment Disputes

If a payment dispute or chargeback occurs, Shoeszone may cooperate with the customer’s payment provider or financial institution to review and resolve the matter.

Customers are encouraged to contact our support team before opening formal payment disputes whenever possible.

Recurring Billing & Subscription Services

If Shoeszone offers subscription-based products or recurring billing services, related billing terms and payment schedules will be clearly displayed during checkout.

Recurring payments will continue according to the selected agreement unless canceled under the applicable terms.

Policy Updates

Shoeszone may update or revise this Payment Policy from time to time to reflect operational, legal, or payment-related changes.

Updated versions become effective once published on the website. Customers are encouraged to review this policy periodically.

Contact Information

Business Name: Shoeszone

Business Email: support@shoeszone.shop

Business Address

1196 South Stiles Street, Linden, NJ, United States

Business Hours

Monday – Friday, 09:00 AM – 05:00 PM (GMT -08:00)